Most Innovative Citizen Experience Platform – Washington, D.C. 2025
Brave Federal Technologies LLC Award Title: Most Innovative Citizen Experience Platform – Washington, D.C. 2025 Presented by: Global Tech Insider Awards Summary: Brave Federal Technologies (“Brave”) is redefining how government and citizens connect. Founded in 2020 and headquartered in McLean, Virginia, Brave delivers next-generation unified communications, collaboration, and citizen engagement solutions across federal, state, and defense agencies. The company’s innovation lies in blending enterprise-grade platforms—such as Microsoft Teams, Cisco Webex, Genesys, and AI-driven automation—to create seamless, secure, and human-centered public service experiences. This recognition highlights Brave’s leadership in modernizing citizen-facing operations through advanced contact center automation, speech and voice analytics, and omnichannel experience frameworks that align with Zero Trust and cloud-first mandates. The result: faster, more accessible, and empathetic digital interactions between government institutions and the people they serve. About Brave: Brave is a small business built on meritocracy and mission alignment. With a global delivery model spanning the U.S. and India, and long-term OEM alliances with Cisco, Arista, and F5, Brave delivers trusted engineering and professional services that accelerate government modernization at scale. The company is 100% founder-owned and debt-free, allowing it to stay nimble, innovative, and mission-driven. Leadership: Founded by Shashank Kaul, a Cisco veteran with deep federal and enterprise experience, Brave continues to challenge traditional models through courage, competence, and compassion — living up to its name.
