United Airlines has made a significant move in enhancing passenger experience by launching its Starlink Wi-Fi service. The inaugural flight took place on May 15, 2025, from Chicago O’Hare to Detroit, marking United as the first major U.S. airline to implement SpaceX’s satellite-based internet technology. This new service promises to offer high-speed, low-latency connectivity for passengers, significantly improving the quality of in-flight internet.
Starlink’s integration into United’s fleet begins with its Embraer E175 aircraft, with plans to roll out the service across the airline’s regional fleet by the end of 2025. United aims to equip its entire fleet of over 1,000 aircraft with Starlink technology, ensuring that passengers across domestic and international routes can enjoy uninterrupted connectivity. The expansion represents a major step in revolutionising how passengers experience internet access during flights.
One of the key advantages of Starlink Wi-Fi is its ability to deliver high-speed internet service throughout the flight, including during taxiing, takeoff, and landing. With download speeds averaging 128 Mbps and upload speeds of 24 Mbps, passengers can engage in various activities such as streaming, cloud-based applications, and gaming. Furthermore, the service is available free of charge to MileagePlus members, making it accessible to United’s frequent flyers. The airline’s decision to offer these capabilities aims to keep pace with the growing demand for reliable and fast internet while travelling.
The introduction of Starlink Wi-Fi by United Airlines sets a new benchmark for the airline industry, pushing the boundaries of what passengers expect from in-flight connectivity. This service not only enhances the overall flying experience but also puts United at the forefront of technological adoption in aviation. As more airlines look to upgrade their in-flight services, United’s use of Starlink could become the gold standard for other carriers seeking to improve their passengers’ connectivity during flight.